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Tech for industry-leading products backed by New Zealand wide aftercare. Experience the difference.

Your Success, Our Committment

What does QUNO Care provide?

Onboarding & Setup

Once enrolled in QUNOCARE, we begin with a thorough assessment of your existing IT infrastructure. This ensures that our enhanced support framework integrates seamlessly with your systems.

We establish key points of contact, set up proactive monitoring tools, and tailor the service to align with your operational needs, minimizing disruptions from day one.

Proactive Monitoring & Device Management

With real-time monitoring in place, we continuously track the health and performance of your devices. Our system detects potential issues before they escalate, allowing us to take corrective action early.

This proactive approach helps prevent downtime, optimises device efficiency, and extends the lifespan of your IT assets, reducing long-term costs.

Dedicated Help Desk Support

Our QUNOCARE help desk provides priority support, ensuring that technical issues are addressed swiftly and effectively.

Whether it’s troubleshooting hardware malfunctions, software glitches, or connectivity issues, our expert team is readily available to provide solutions. With fast response times and a direct point of contact, you get the support you need without delays.

Preventative Maintanence & Aftercare

Routine system health checks, firmware updates, and hardware servicing keep your devices operating at peak performance.

We take a preventative approach by scheduling maintenance before problems arise, reducing the risk of unexpected failures. This structured aftercare service ensures that your IT environment remains stable and efficient over time.

Incident Response & Resolution

In the event of a hardware failure or system disruption, our rapid-response team is equipped to diagnose and resolve issues with minimal downtime.

Whether remotely or on-site, we work quickly to restore full functionality. Our structured approach to incident management ensures that disruptions are handled efficiently, keeping your business operations on track.

End-of-Life Management

When devices reach the end of their lifecycle, QUNOCARE provides secure decommissioning and disposal solutions. We ensure that all data is properly wiped or transferred, preventing security risks.

Additionally, we offer environmentally responsible recycling and disposal options, helping you manage IT asset retirement without compliance concerns.

Meet the team behind
QUNO Care
See the team that delivers for our projects across New Zealand wide.
Meet the team